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Platform Operations Specialist


TheSoul Publishing is one of the world’s most popular online media companies. We produce entertaining, positive and original content — including videos, articles, animation, and music — for our 1,5 billion followers on social media channels, such as 5-Minute Crafts, Bright Side and 123 GO!. Behind the scenes, there is our team of 2,500+ creative minds working remotely from 70 countries and in 5 offices. Join us and take a leap into the world of creativity!

We are seeking a junior Platform Operations Specialist who will focus on handling day-to-day operational tasks connected to our growing platform base.

Role and Responsibilities:

  • Handling day to day operational issues related to our distribution platforms such as YouTube, Facebook, Instagram, and many others.

  • Assisting with operational aspects of the launch or closure of content projects.

  • Cooperate with different departments to support their issue resolutions.

  • Identify possible areas of our processes and workflow requiring improvements.

  • Working with the security team to ensure efficient platform access management.

  • Working with the partnerships team in supporting operations for various new launches.

Key Requirements:

  • A detail-oriented person who also has a hands-on approach.

  • Excellent troubleshooting and problem-solving skills.

  • Excellent organisational skills with a love of tracking and reporting.

  • Hands-on knowledge of YouTube, Facebook or other social media video platforms.

  • A basic understanding of the digital content ecosystem including digital rights a plus.

What we offer:

  • Work in a company with an international team of more than 2,000 people carrying out very interesting and diverse tasks;

  • Remote work – you can work from home in your favorite slippers, or conduct searches while sitting on the beach with a glass of fresh juice in your hand.

Interested? Send your CV to this email address: Please don't forget to name the message "Platform Operations Specialist for TheSoul Publishing".

We appreciate your interest in our roles and the company. Your CV will be reviewed carefully by our team, and if we are ready to move forward with your application, one of our recruiters will contact you and explain the next steps.

TheSoul Publishing is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We celebrate diversity and we do not discriminate based upon race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other characteristic protected by law. We care for the privacy of our candidates and all the data you provide to us is maintained, protected, and confidential.

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